Privacy Policy

Last Updated: 21 May 2023

Welcome to mynaturalcbdstore.com (the “Website”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you agree to the terms of this Privacy Policy.

Data Controller

The data controller for the personal data collected through this Website is My Natural CBD Store, located at 1678 Highway 22 West, Alexander City 35010. If you have any questions regarding your data or this Privacy Policy, please contact us at info@mynaturalcbdstore.com

Information We Collect

We collect and process various types of personal data when you interact with the Website, including but not limited to

• Contact information (name, email address, phone number)
• Payment information (credit card details, billing address)
• Account information (username, password)
• Usage data (pages visited, actions taken)
• Communication data (emails, chats, customer support interactions)

How We Use Your Data

We use your personal data for the following purposes

• To provide you with the products and services you’ve requested.
• To process and fulfill your orders and transactions.
• To communicate with you about your orders, updates, and promotional materials.
• To improve and personalize your browsing experience on our Website.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations and prevent fraudulent activities.

Legal Basis for Processing

Our legal basis for processing your personal data includes the necessity of processing for the performance of a contract, compliance with legal obligations, and our legitimate interests in providing and improving our services.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing

We may share your personal data with third parties in the following circumstances

• Payment processors to process transactions securely.
• Shipping and logistics partners to deliver your orders.
• Service providers who assist in managing and improving our Website.
• Legal authorities if required by law or to protect our rights.

Your Rights

Under the GDPR, you have the following rights

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to erase your personal data (subject to legal requirements).
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent (if processing is based on consent).

To exercise your rights, please contact us at info@mynaturalcbdstore.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

Security

We implement reasonable security measures to protect your personal data from unauthorized access and disclosure.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page.